About Appscape Ltd

Welcome to Appscape Ltd, your premier Vodafone destination committed to delivering unparalleled connectivity solutions and exceptional customer experiences. As an authorised Vodafone franchisee, we take pride in being your local hub for cutting-edge telecommunications services, offering the latest in mobile devices, data plans, and business solutions.

At Appscape, we are more than just a service provider – we are your trusted partners in staying connected to what matters most. Our team of dedicated professionals are driven by a passion for technology and a commitment to providing personalised solutions tailored to your unique needs.

As part of the Vodafone family, we bring the strength of a global network combined with the warmth of local service. Whether you're looking for the latest smartphones, exploring business communication solutions, or seeking expert advice on optimising your connectivity, our knowledgeable staff are here to guide you every step of the way.

Transparency, integrity, and a customer-first approach define our values. We believe that great service goes beyond just transactions – it's about building lasting relationships with our community. At Appscape, we are  not just a store; we are your neighbours, here to enhance your digital experience and simplify your connection to the world.

Rob Apps

Robert Apps is the founder and CEO of Appscape Limited. Before creating Appscape, Rob was previously employed by Vodafone for 25 years taking on a range of different roles within the retail sector. Previously being a regional area manager, and being responsible for a large section of the South East stores and concentrating on sales and retail operations. Prior to this role, Rob started off his career in Vodafone working as a weekend sales advisor, progressing up into many different roles before becoming a retail store manager. When the opportunity arose to invest into the franchise programme for Vodafone UK, he knew he had the knowledge and experience to enter the telecommunications world by himself to launch his first store in Bexhill, East Sussex. After 1 year of continuous success, the opportunity came up again, to expand the business into another store and Vodafone Hastings was added to the portfolio. After 5 years of extreme hard work and determination, Appscape now have 4 successful stores that include East Grinstead and Eastbourne.  

We strive as a business to be the best in the community for trust and reliability and continued to strive for this, even through the Covid 19 pandemic. We were friendly faces that the local people could trust to be there for them in the most awful of times. To keep them connected to their loved ones, all over the world through multiple platforms.  

Rob had a desire to create a company that envisioned the true values of purpose, and here at Appscape we continue to follow the Vodafone vision of getting it right the first time for our customers. Connection helps us to feel responsible for ourselves and for each other. Without connection, the feeling of responsibility can gradually decline, and we may lose sight of our shared purpose and values

Discover the Vodafone difference at Appscape, where cutting-edge technology meets local expertise. 

Experience the power of seamless connectivity and customer-focused service. 

Reviews from our customers


Took out another contract phone today…

Took out another contract phone today and met a new member of staff who doesn't usually work at the Hastings branch. We also set up our internet through you guys as well and the entire process from beginning to end was amazing as well as easy.

Michael, it was a pleasure to meet you today and thankyou for all your… Read full testimonial

Upgrade

Very helpful staff spent time going through everything

East Grinstead store

I just bought a new iPhone in the East Grinstead store, they were very kind and helpful. I appreciate for the time because they answered all my questions from the beginning till the end of process. 

Anyway, the optically broadband is amazing as well, never had any problems with it.

Lauren and Katie were so helpful and…

Lauren and Katie were so helpful and patient, they found all 3 of us the best deals and gave us good advice, thank you so much x

Thank you Lewis

I went to the Hastings Vodafone for buy new 15 pro max phone. I got Best customer service with Lewis.

He is very kind, and professional person. He solved every problem that we had and very helpful. Brilliant customer service. Thank you so much and all credits need to go to Lewis.

I was fed up with my current provider…

I was fed up with my current provider shell as they mislead me and gave me poor service came and saw Ryan and he made it all better credit to the company

The staff were just so lovely and…

The staff were just so lovely and helpful and helped a old guy like with my Parking

Special shout out to Lauren, Suki and Katie. Great girls great team. Five star

…Excellent Customer Service

I popped into the Bexhill store it was 17:20 shop closes at 17:30 the I store advisor greeted me with a smile, I explained I just need some information and wouldn’t keep him as the store was closing shortly, he told me not to worry and take a seat. I asked about my mobile service upgrade, he patiently went through the… Read full testimonial

Advisor Katie extremely knowledgeable…

Advisor Katie extremely knowledgeable and very helpful. Gave me many options suited to my needs. 

A very pleasant visit made so much easier by Katie who is a real asset to Vodafone

Perfect Customer Service

Great Customer Service, They had super knowledgeable staff and didn’t have to wait long to find out what deals was to be had, Nothing was a problem as everything was carefully explained. Talked me through all the texts/emails I’d receive once I started my move over from three, they was always on hand to go through anything… Read full testimonial